Terms and Conditions

1. Introduction Welcome to Rosefoam's e-commerce website. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.

2. Definitions

• "We," "Us," "Our" refer to Rosefoam.
• "You," "User," "Customer" refer to anyone accessing our website.
• "Products" refer to mattresses and other related products sold on our website.

3. Use of the Website

• You must be at least 18 years old or have parental consent to use this website.
• You agree to use this website lawfully and not engage in fraudulent activities.
• We reserve the right to refuse service or terminate accounts at our discretion.

4. Product Information and Pricing

• We strive to ensure product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct them.
• Prices are subject to change without notice.

5. Orders and Payment

• Orders are confirmed only upon receipt of payment.
• We accept various payment methods, as displayed on the checkout page.
• In case of order cancellation, refunds are subject to our refund policy.

6. Shipping and Delivery

• We aim to process and ship orders promptly. However, delivery times may vary.
• Shipping fees and policies are detailed at checkout.
• We are not liable for delays caused by third-party couriers.

7. Returns and Refunds

• Returns are accepted within a specified period, provided products are unused and in original condition.
• Refund policies and processes are outlined separately on our website.

8. Warranty

• Our mattresses come with a warranty covering manufacturing defects.
• Warranty claims must comply with our warranty terms stated on the website.

9. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

• These Terms and Conditions are governed by the laws of Uganda.

11. Changes to Terms

• We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any revisions.